VidMagnet Otter User Guide

This guide explains how to install and activate VidMagnet Otter for Windows, collect supported posts, download permitted content, and resolve common problems. Use the app only for content you own or have permission to access and save.

1. Install the app

Visit the VidMagnet Otter Download page and download the Windows installer. Run it on your own computer, then open VidMagnet Otter. Keep a copy of the installer from the official Download page if you may need to reinstall later.

2. Activate your license

Open About in the app. Under License, paste the complete activation code supplied to you and select Activate. An active license is required for collection and downloads. Keep your code private and retain your purchase confirmation. If activation fails, check for missing characters or extra spaces and confirm that the computer is online. Contact support if the error persists.

3. Collect posts

Open Collection. Paste a supported public profile or individual post link into Content source. Supported sources include Douyin, Xiaohongshu, Kuaishou, X, TikTok, Instagram, and YouTube, subject to each platform's availability. Adjust Maximum if you want to limit the number of posts, then select Fetch posts. Review the titles and availability shown in the results.

4. Select and download

Select the downloadable posts you want to save, or choose Select all downloadable. Choose a Quality setting, then select Download selected. Open Downloads to track queued, active, completed, or failed tasks. Use Open downloads folder to find saved files. Keep the app open until downloads finish; closing it stops unfinished tasks.

5. Platform sign-in

Some platforms limit guest access. If the app offers Sign in to [platform] to continue, complete the platform's normal sign-in using your own account and fetch again. For other supported platforms, Other-platform cookies may allow the app to read an existing browser session on this device. Do not send passwords, exported cookies, or one-time codes to support. Sign-in does not guarantee access to every post.

6. Troubleshooting

No posts or only the first page: Check the link and internet connection. Confirm that the posts are public. If an authorized sign-in option appears, use it and fetch again. Private, removed, region-limited, or restricted posts may remain unavailable.

Preview only: The app has post information but no usable media address. Try an authorized sign-in if offered. If the platform still does not provide the media, the app cannot download it.

Download fails or quality is lower than expected: Check disk space and network stability, then retry. Available quality depends on the platform. FFmpeg may be needed to combine separate high-quality audio and video streams; without it, the app can use a compatible single-file format.

Installer does not open: Confirm that the download completed and that you are using Windows. Download a fresh copy from the official Download page. If the problem continues, contact support with the exact message shown by Windows.

7. Important notes

- Save only content you own or have permission to access and keep. Follow copyright law, creator permissions, and platform terms.
- The app does not bypass private accounts, paywalls, DRM, CAPTCHAs, or other access controls.
- Platform pages and access rules change. Supported links, available posts, and quality can vary by time and region.
- Downloads and task data are handled on your device. Platform sign-in may contact that platform, and activation requires a license check.
- Back up files you want to keep. Do not rely on a temporary download queue as your only copy.

Feedback and support

Email support@vidmagnet-otter.com with your Windows version, the platform involved, and any exact error message. You can also send suggestions there. Do not include passwords or cookies.